TERMS & CONDITIONS
Last Updated: September 22, 2026
Welcome to Leilove. These Terms & Conditions govern your use of the Leilove website, services, booking tools, forms, communications, and other services offered by Leilove.
By accessing our website, submitting a form, scheduling an appointment, purchasing a service or product, or otherwise using our services, you agree to these Terms & Conditions.
1. About Leilove
Leilove provides services and resources related to pregnancy, birth, postpartum support, maternal wellness, education, meal services, products, retreats, classes, and related family support services.
Website: https://leilove.com
Email: support@leilove.com
Phone: (310) 861 -7812
2. Services
Services offered by Leilove may include, but are not limited to:
Birth and doula support
Pregnancy and postpartum support
In-home and in-studio care
Postpartum wellness services
Meal delivery or meal support services
Educational classes and courses
Doula training
Retreats and events
Wellness products and related merchandise
Consultations and appointments
Specific services, availability, pricing, duration, eligibility, and terms may vary.
Leilove reserves the right to modify, discontinue, replace, or update services at any time.
3. Health and Medical Disclaimer
Information provided through the Leilove website, communications, classes, educational materials, products, or services is intended for general informational, educational, and supportive purposes.
Unless expressly stated otherwise, Leilove services are not a substitute for professional medical diagnosis, medical treatment, emergency care, or advice from a licensed physician or other qualified healthcare professional.
You should consult an appropriate healthcare professional regarding medical questions, symptoms, pregnancy concerns, postpartum concerns, medications, treatments, or medical emergencies.
If you believe you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.
4. Appointments and Bookings
Appointments may be scheduled through our website, booking system, phone, email, text message, or other approved communication method.
You are responsible for providing accurate contact and scheduling information.
Appointment availability is not guaranteed until the appointment has been confirmed.
Certain services may require:
A consultation
A deposit
Advance payment
Completion of intake forms
Signed agreements or waivers
Additional eligibility requirements
Specific terms provided during the booking or purchase process will also apply to that service.
5. Cancellations and Rescheduling
Cancellation and rescheduling requirements may vary depending on the service purchased.
Any cancellation, rescheduling, deposit, refund, or no-show policy presented during booking or contained in a separate service agreement will apply to that appointment or service.
Leilove reserves the right to reschedule or cancel an appointment when necessary. When reasonably possible, we will provide advance notice.
6. Payments
Prices displayed on our website or booking pages are listed in U.S. dollars unless otherwise stated.
Payment may be required in full or in part before services are provided.
By providing payment information, you represent that you are authorized to use the payment method provided.
Payments may be processed by third-party payment processors. Leilove does not directly store complete payment-card information when payments are processed through these providers.
7. Refunds
Refund eligibility depends on the type of service, product, package, event, course, or appointment purchased.
Any refund policy specifically provided at the time of purchase or contained in a separate agreement will control that transaction.
Certain deposits, completed services, digital products, classes, events, customized products, food products, or other purchases may be non-refundable where permitted by law.
8. Website Use
You agree to use the Leilove website only for lawful purposes.
You may not:
Attempt to gain unauthorized access to the website or associated systems
Interfere with website functionality or security
Use automated tools to improperly collect website data
Misrepresent your identity
Use the website for fraudulent or unlawful activities
Copy or reproduce protected Leilove content without authorization
9. Intellectual Property
Unless otherwise indicated, content appearing on the Leilove website, including text, graphics, branding, photographs, videos, educational materials, logos, designs, course materials, downloads, and other original content, is owned by or licensed to Leilove.
You may not reproduce, distribute, sell, modify, publish, or commercially exploit Leilove content without prior written authorization.
10. Email Communications
If you provide your email address and consent to receive communications, Leilove may send you emails relating to:
Appointments
Service information
Client communications
Reminders
Purchases
Events
Educational resources
Offers or promotions
Other Leilove updates
You may unsubscribe from marketing emails using the unsubscribe link included in applicable messages.
Transactional or service-related communications may still be sent when necessary to provide a service you requested.
11. SMS/Text Messaging Terms
By voluntarily opting in to receive SMS or text messages from Leilove, you agree to receive text messages relating to your interaction with Leilove.
Messages may include:
Appointment confirmations
Appointment reminders
Scheduling information
Follow-up communications
Customer service messages
Service updates
Order or payment-related notifications
Educational information
Promotional or marketing messages where you have provided appropriate consent
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Message frequency varies depending on your interaction with Leilove and the services or communications you request.
Message and data rates may apply. Contact your wireless carrier if you have questions about your text or data plan.
Opting Out
You may cancel SMS messaging at any time by replying STOP to a message from Leilove.
After you send STOP, we may send you a confirmation message confirming that you have been unsubscribed. After that confirmation, you will no longer receive messages from that messaging program unless you opt in again.
If you later wish to receive messages again, you may sign up again through one of our authorized opt-in methods.
SMS Support
If you experience problems with our messaging program, reply HELP for assistance or contact us directly at:
Email: support@leilove.com
Phone:
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
12. SMS Consent and Privacy
SMS consent and mobile opt-in information will be handled in accordance with our Privacy Policy.
For more information regarding how Leilove collects, uses, and protects personal information, please review our Privacy Policy:
https://leilove.com/privacy-policy
13. Third-Party Services
Our website or services may use or link to third-party platforms such as payment processors, scheduling platforms, communication providers, social networks, mapping services, or other technology providers.
Those services may be governed by their own terms and privacy policies.
Leilove is not responsible for the operation, availability, policies, security, or content of third-party websites or services outside our control.
14. Products and Meal Services
Where Leilove offers physical products, meals, food products, or related goods, descriptions and images are provided for general informational purposes.
Availability may change without notice.
Customers are responsible for informing Leilove of relevant allergies, dietary restrictions, sensitivities, or other concerns when requested.
Leilove cannot guarantee that food products are completely free from allergens or cross-contact unless expressly stated.
15. Events, Retreats, Classes, and Trainings
Certain events, retreats, classes, courses, or trainings may have additional terms relating to registration, payment, cancellations, participation requirements, travel, accommodations, certification, or refunds.
When additional terms are provided for a particular event or program, those terms will apply in addition to these Terms & Conditions.
16. Testimonials and Results
Testimonials, reviews, client experiences, and examples appearing on our website describe individual experiences.
They do not guarantee that every client will experience the same results.
Results vary depending on individual circumstances, participation, needs, preferences, and other factors.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Leilove will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website or services.
Nothing in these Terms is intended to exclude rights or remedies that cannot legally be excluded under applicable law.
18. Indemnification
To the extent permitted by law, you agree to indemnify and hold Leilove harmless from claims, liabilities, losses, damages, or expenses resulting from your unlawful misuse of the website or violation of these Terms.
19. Privacy
Your use of our website and services is also governed by our Privacy Policy.
Please review the Leilove Privacy Policy at:
https://leilove.com/privacy-policy
20. Changes to These Terms
Leilove may update these Terms & Conditions from time to time.
When changes are made, the updated version will be posted on this page and the "Last Updated" date will be revised.
Your continued use of the website or services following an update constitutes acceptance of the revised Terms to the extent permitted by law.
21. Governing Law
These Terms & Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any disputes arising under these Terms will be handled in accordance with applicable federal and California law.
22. Contact Us
If you have questions about these Terms & Conditions, please contact:
Leilove
Website: https://leilove.com
Email:support@leilove.com
Phone: (310) 861 -7812